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FRESH START childcare

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(717) 327-4165

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Policies


FSC takes child safety and care to heart, and we treat our students as family. However, we truly stand apart in the way that we treat you: the parents. Our day care center offers hours that cater to today's working families, and our convenient location in Lancaster, Pennsylvania, makes us a great choice for parents throughout the county.


Safety

Your child's safety is our top priority. Every classroom and hallway is fitted with a camera that is linked to a sophisticated surveillance system, keeping eyes on the property at all times. In addition to disinfecting the rooms, furniture, and toys; we also change the rooms around every one to two months for an even more thorough cleaning. In this way, we help the children avoid illness.

If your child is having trouble using scissors, we can help them with any activities that require cutting. In addition, we never hold activities at swimming pools or other areas that pose hazards to the younger children. All of our employees are trained in CPR and first aid in case of an emergency.

Tuition

Tuition is due on the first day of care for the week. If there are special circumstances that prevent you from paying on this day, we may still have a spot for your child for the time being. We may even be able to provide you with a week free of charge for special occasions. Speak with one of our helpful representatives about tuition payments today. Please note there is a $35 fee for returned checks.

Scheduling

We require a minimum of three days scheduled with us per week. Parents with changing work schedules should provide us with their schedule for the following week ahead of time. If you are suddenly called into work, give us a call and we will try to accommodate your need if ratios permit. Parents are also permitted to be up to 15 minutes late for pickup. After this time, we charge another $15 for every increment of 15 minutes that we wait.

Discipline

We primarily use redirection strategies, in which we strive to interest the child in something else when they act out. Our staff also explains the reasoning behind our rules, and encourages the child to help us think of new ideas for rules. If poor behavior is consistent, we will let the parents know during their pickup. Should all possible options become exhausted, we may ask that your child try another day care center.

Picture Days

We have professional holiday portraits taken for your child and family as well as classroom activities. Each child's parents have the choice to opt in or out of having their child's pictures posted online. Feel free to contact us with any other questions or concerns about picture days.

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